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Privacy Policy

PRIVACY POLICY

At Heights Hotel Killarney we understand that privacy is an important issue for visitors to the Heights Hotel Killarney website and its related domains. The following information is designed to help visitors understand what information we collect from our site, and how we handle and use the information after that.

Information collection and use

Heights Hotel Killarney is the sole owner of any information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Heights Hotel Killarney may collect information from our users at several different points on our website.

General enquiries

If a user contacts Heights Hotel Killarney with a general enquiry, the user may need to provide Heights Hotel Killarney with personal information (for example contact details). Heights Hotel Killarney will use this personal information to respond to the enquiry and track further correspondence. Personal information collected is not used for any other purpose.

External links

Heights Hotel Killarney website may contain links to other sites. Please take note that Heights Hotel Killarney is not responsible for the privacy policies or practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every site that collects personally identifiable information. This privacy statement applies solely to information collected by this site.

Changes to Heights Hotel Killarney Internet Privacy Policy

Heights Hotel Killarney may, from time to time, make changes to this policy. We recommend that users of this site re-visit this privacy policy on occasion to learn of new privacy practices or changes to our policy.

PRE-AUTHORISATION POLICY

The Heights Hotel Killarney requires all guests checking in to the hotel to provide a valid credit or debit card on check- in. The hotel will either take the full payment or pre-authorise your card for your full room rate (unless room rate paid in advance) plus €50.00 per room for any additional charges, which you may incur during your stay with us. Payment can still be made in cash on check-out for any charges if incurred.
Cookie Policy

Cookies

Cookies are small text files that a site transfers to a visitor's hard disk or browser for added functionality or for tracking site usage. In order to measure the effectiveness of our online presence, Heights Hotel Killarney may use cookies to determine the path users take on our site and to identify repeat visitors of our site. We do not use cookies to gather personal information such as a person's name or e-mail address.
Cancellation Policy

Please read carefully.
If you chose a rate that includes free cancellation, you are welcome to cancel/modify your reservation 24 hours prior to arrival date. If you cancel your reservation later than that or do not show, the hotel has the right to charge your credit/debit card for the first night of your booking.
If your rate is non-refundable, your credit/debit card will be charged immediately after the booking is complete. For non-refundable bookings, in case of a no-show or a cancellation the hotel has the right to keep the full amount paid at the time of your booking.
To cancel your reservation or for any special requests please do not hesitate to contact us on info@killarneyheights.ie or give us a call on +353 (0)64 33101158.
Health & Safety Info

We would like to assure you that the health and safety of both our future guests and our team members is, and always has been, the top priority at The Heights Hotel. We are delighted to be part of the Fáilte Ireland COVID-19 Safety Charter.

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Why Book With Us?

Why Book With Us?

Best Rate Guarantee You won't find a better deal anywhere else!

Free Cancellation Free cancellation 24 hours prior to arrival date.

Free Parking Free car parking for residants of the hotel

The Heights Hotel Killarney

Book Your Stay

Why Book With Us?

Best Rate Guarantee

You won't find a better deal anywhere else!
Free Cancellation

Free cancellation 24 hours prior to arrival date.
Free Parking

Free car parking for residants of the hotel